Return & Refund Policy

Last updated: 20 Oct 2026

Return Window

If you're not satisfied with your purchase, you may request a return within 7 days of delivery, provided the item is unused, unworn, and returned in its original packaging with all tags and certificates intact.

Non-Returnable Items

Customised, engraved, or made-to-order pieces cannot be returned unless they arrive damaged or defective.

How to Request a Return

Contact us via our Contact page or WhatsApp with your order number and reason for return. Our team will guide you through the pickup or drop-off process.

Refunds

Once the returned item is received and inspected, approved refunds are processed within 5-7 business days to the original payment method, or as store credit/adjustment against a future order for Cash on Delivery purchases.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging so we can resolve it quickly.