Frequently Asked Questions
How do I place an order? +
Browse our collection, select a product, choose the variation you'd like, and add it to your cart. When you're ready, proceed to checkout and complete your order as a guest or by signing in to your account.
What payment methods do you accept? +
We currently accept Cash on Delivery (COD) on all orders. Online payment options will be added soon.
How can I track my order? +
Once logged in, visit "My Orders" from your account to view the status and details of every order you've placed with us.
Do you offer returns or exchanges? +
Yes — please see our Return & Refund Policy for full details and eligibility.
How is jewellery shipped and packaged? +
Every order is securely packaged and shipped with tracking. See our Shipping Policy for delivery estimates and charges.
Can I cancel an order after placing it? +
Orders can be cancelled before they are shipped. Please see our Cancellation Policy for details, or contact us as soon as possible.
How do I get in touch with your team? +
Visit our Contact page for our phone number, WhatsApp, and email, or use the enquiry form there.
